For surveillance, and in particular to review activity later, software is a really problem. I've tried a few different software packages, some free (including Trendnet's included software), some paid. In general, no software is really great for what I want, but ultimately I am using Zoneminder (free) running on my Linux server. Yes, this requires some technical know-how, I now have motion-detected video recording with a decent picture for a low price.
I rate the camera 4 stars. If the included software were better, it would be a 5. Since I already had a server running that I could install the free zoneminder software and configure this camera to be used easily, I rate the camera 4 stars. Without zoneminder available, the camera would rate 3 stars. Ease of use is only 3 stars since for that same reason. I have not had to call tech support, so I can't comment.
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Product Description:
TV-IP201W Internet Camera Server is the perfect device for remote monitoring and transmitting real-time events over the Internet. The TV-IP201W functions as a video/audio/surveillance camera allowing you to view live events with your web browser via Internet or Intranet. Up to 16 cameras can be remotely managed with the bundled IPView software. This Internet Camera Server has M-JPEG quality streaming video, automatic image capture, and event notification via e-mail, making it the ideal solution for Internet video broadcasting applications.
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